Refund policy

Buying furniture is an important decision and we want you to, not only love your furniture but ensure it matches your home, style and use.  We want you to be completely satisfied with your purchase and therefore offer the following Return Policy to ensure your furniture is perfect for your environment.

Upon receipt, carefully examine each piece of delivered furniture. If you notice any damage or imperfections, you must contact Customer Care within three days at Contact@harrisonoutdoor.com. If you are within our White Glove delivery area, we’ll schedule a service appointment to correct the issue or meet to discuss how we can find a solution to meet your needs, if possible.  If your furniture was delivered to you through a shipping company, please email contact@harrisonoutdoor.com with pictures and written explanation of any damage and/or a request to exchange or return the items, along with your reason.

If you wish to return your furniture for preference reasons within 14 days, the original delivery fee will not be refunded (approximately 15 to 20% of original purchase price) and a 15% restocking fee will be charged. Customers making a one-time re-selection of equal or greater value will be charged a new delivery fee but will not be charged a restocking fee. The completed return of your merchandise must take place within thirty (30) days of receipt of your merchandise. Merchandise must be returned in original condition and in it's original packaging.